Policies

Check In Time
Check-in time is after 3:00 p.m. We will make every effort to accommodate early arrivals, but cannot guarantee them. Requests will be handled on an individual basis and will depend upon the hotel's current availability.

Check Out Time
Check-out time is prior to 11:00 a.m. If a late check out is requested, an extension charge may apply. We will be happy to store your belongings if you so require on the day of departure, at no charge.

Cancellation Policy
Guests who are unable to keep their reservation should contact the hotel by noon the day prior to arrival to cancel their reservation with no penalty. In case of no-show or late cancellation, guests will be charged 100 percent of the room charge for all nights reserved.

Age Requirement
To reserve a room, we require that there be at least 1 adult present in the room 21 years of age or older.

Guarantee Policy
A credit card is required to confirm or guarantee reservation. Your credit card will not be charged in advance of stay. Guests wishing to pay for their rooms in advance or guests who will rely on a third-party to pay their charges, must request and complete a Credit Card Authorization form before any charges will be submitted for processing.

Payment Policy
A valid credit card and photo ID are required at check-in for payment of the room, tax and incidentals. A valid photo ID is a state issued driver’s license, state issued ID card, Passport or military ID. If guest is paying cash, a valid credit card must be presented at check in; else a refundable deposit of $50 per day will be collected at check-in. We do not accept personal checks of any kind.

Rates
Our standard rates are determined by dates requested, room type, and are subject to availability. Rates may change without notice. We gladly offer corporate rates, however a Corporate Account Agreement is required.

Group Booking
We gladly offer discounted rates for groups wishing to book more than seven rooms. Please contact the hotel directly for more information.

Pet Policy
We gladly accept pets, and do not charge a premium; however, room damages caused by pets are subject to our damages policy.

Smoking Policy
We are a non-smoking hotel. All guest rooms, meeting rooms, and indoor public areas are non-smoking areas. Smoking is restricted to outdoor areas only. Guests found to be smoking inside the hotel, in either guest rooms or public areas, will be charged $150 for deep-cleaning.

Gift Certificates
Please contact the hotel directly to purchase or redeem gift certificates.

Extra Bedding Policy
Please note that we do not have rollaway beds, cribs or playpens.

Parking
We gladly validate parking in the Greene Street Parking Garage at no cost to our guests; however, we cannot assume responsibility for any vehicle, occupants, or contents while operated or parked on city or hotel property.

Wireless High Speed Internet Access
Unlimited wireless high speed internet access is available free of charge to all guests from your own laptop. This service is available from the guest room or any public areas within the hotel. Guests using our internet understand that they are fully responsible for using the internet in responsible manner, and also acknowledge that the hotel can bear no responsibility for any illegal or criminal activity as a result of inapproriate guest use. Guests further acknowledge that, while the network is protected with a password, there is no expectation to privacy.

Lost and Found
We will make every reasonable effort to contact a guest should items be left behind after check-out. These items will be stored for 60 days as a courtesy to our guests. Items left for more than 60 days will be donated to charity or discarded.

Damage and Theft
Damage to rooms, fixtures, furnishings and equipment, including the removal of electronics, towels, bathrobes, paintings, ornaments etc., will be charged at 120% of full and new replacement value plus any applicable shipping and handling charges. Damage to linen or towels resulting from the use of body oils, makeup, shoe polish, gun oil, etc., will result in a charge for the special cleaning, repair or replacement of the damaged article. Guests may also be liable for any loss of revenue resulting from the inability to rent rooms due to damages or theft.